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FAQs

Here are the answers to the most Frequently Asked Questions about the virtual Annual Conference. Can't find the answer to your question? Contact the AZA Meeting Department.
 

CANCELLATIONS, REFUNDS & SUBSTITUTIONS

All registrations are nonrefundable.

If you are unable to attend the virtual Conference live, you will still be able to view recordings of the sessions and presentations.


Yes, registrations can be transferred to another individual at your organization at no charge. However, if your registration was purchased at the member rate, the person receiving the registration must also be a member, or pay the fee difference.

Substitutions can be sent to the AZA Meetings Department.


EXHIBITING & SPONSORSHIP

Yes, there will be a virtual Exhibit Hall.


We have many virtual exhibitor/sponsorship packages available. Contact Jessica Heckendorn for more information.


PROGRAM & SCHEDULE

The schedule of sessions and networking events is still being finalized. AZA staff and the Annual Conference Program Committee are working hard to put together a timely program. Please check back for updates!


Yes! The virtual Conference will include several general sessions with keynote speakers, concurrent sessions organized by track, poster presentations, a virtual Exhibit Hall, roundtable discussions, evening networking happy hours, and more!

Committee, Animal Program, Scientific Advisory Group (SAG), and Saving Animals from Extinction (SAFE) meetings will take place September 7-11, the week prior to the virtual Conference. Select meetings may be available for viewing by the membership (registration not required). More information to come later!


No, workshops will not be offered with the virtual Conference. But AZA is looking into options for offering virtual professional development workshops in the future. Stay tuned for more information!


Yes, all registered attendees will receive access to presentation recordings after the virtual Conference.


REGISTRATION

For individuals that are employed by a zoo, aquarium, non-profit organization, educational institution, or government agency, membership is not required.  However, individual members of AZA save significantly on their registration fee! Learn more about AZA membership.

Commercial Membership is required for individuals employed by a commercial entity (a company that provides products or services to zoos and aquariums, including consultants). Consultants or individuals representing a commercial entity that is not a current Commercial Member, Conservation Partner, or Exhibitor, are NOT eligible to register for the conference. Non-member registration is only open to individuals employed by a zoo, aquarium, non-profit organization, or government agency.


AZA will be offering a limited number of discounted registrations for recently laid off or furloughed individuals. Details are still being finalized. More information will be shared with the membership soon.


You will still register online, but on the payment screen, select the option to "Send Invoice".  You will be emailed an invoice that should be mailed in with your registration payment check within 30 days, or by Friday, August 14, whichever comes first. If registering after August 14, payment must be received by Friday, September 11, or you will not receive access to the virtual Conference.


We are only offering full registrations at this time. If you are unable to attend the virtual Conference on a particular day, you will be able to view recordings of the presentations.


TECHNICAL SPECIFICATIONS

The virtual Conference will take place on Eastern Daylight Time (EDT), UTC-4. All times listed on the schedule are in EDT.

If you need help converting to your local time zone, use the time zone converter.


Yes, we will have live technical support available during the virtual Conference.


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